Network Engine Upgrade in June

The following realms are temporarily unstable-connection due to our Network Engine Upgrade in several days. We are able to provide an estimate on when these issues will be resolved below. Please be advised that realms may not be restarted to address these operations.

Date: Thursday, June 16, 2011 (06/16/2011)

Start Time: 02:01 AM CDT

End Time: 07:01 AM CDT

Location: SEA

Realms Affected: S13

Date: Saturday, June 18, 2011 (06/18/2011)

Start Time: 01:00 AM CDT

End Time: 05:00 AM CDT

Location: GLOBAL

Duration: 28 hours

Realms Affected: All

Date: Thursday, June 30, 2011 (06/30/2011)

Start Time: 12:01 AM CDT

End Time: 03:00 AM CDT

Location: DAL

Duration: 3 hours

Realms Affected: All

While Engineers expect no outage during this upgrade, players may experience higher latency and/or packet loss while routes reconverted across the network. Players with private network traffic between datacenters may also see latency and/or packet loss as routes are adjusted.

We appreciate your patience during this work and welcome your feedback.

Thanks!

Pockie Ninja’s Operation Group

June 16, 2011